2016, ILO Training Materials
UNDERSTANDING TOURISTS & TOURISM
GUESTHOUSE OPERATORS TOURISM TRAINING MODULE 1 | TRAINER – RESOURCES 1

This training program has
been designed to be used by training professionals to deliver skills-based tourism training in
remote parts of Timor-Leste. The training program consists of three modules. Each module is centered on a different
theme, and builds on the skills and knowledge of the previous modules. The modules are:
Module 1: Understanding tourists and tourism
Module 2: Food hygiene and preparation
Module 3: Managing reception and housekeeping

Organisations: ETDA, ILO

Authors: Jocelyn Condon