[{“box”:0,”content”:””},{“box”:1,”content”:”
UNDERSTANDING TOURISTS & TOURISM<\/h2>
[if 148 not_equal=\”\”]GUESTHOUSE OPERATORS TOURISM TRAINING MODULE 1[\/if 148][if 149 not_equal=\”\”] -\u00a0PARTICIPANT[\/if 149]<\/p>
[if 103 not_equal=\”\”]
You might be the owner of a guesthouse or restaurant, a tour operator, or a walking guide.
Successful tourism operators understand what tourists and guests like and need, and are able
to balance this with the needs of the community, creating a successful and sustainable tourism
industry that we can all benefit from.
This manual covers:
• Understanding tourists
• Understanding culture
• Communication
• Customer service
• Safety and security
• The environment
This module is the first in a series of three training modules designed to assist guesthouse
owners and tourism operators with various aspects of running a successful tourism, food or
accommodation business. When you have completed this training module, you will be ready
to move on to the second module: Food Preparation and Service.
[\/if 103]<\/p>
[if 143 not_equal=\”\”]Year:<\/strong> 2016[\/if 143]
[if 144 not_equal=\”\”]Author<\/strong>: [\/if 144]
[if 160 not_equal=\”\”]Organisation\/s:<\/strong>ETDA, ILO[\/if 160]<\/p>
[if 164 not_equal=\”\”]Language:<\/strong> English[\/if 164]<\/p>“},{“box”:2,”content”:”
Download[\/su_photo_panel]<\/p>
Download[\/su_photo_panel]<\/p>“}]